Online training enrolment, participation and cancellation policy
The online training courses are aimed at business customers only.
After ordering, the subscriber will receive a password-protected link to the training, valid for 30 days from the date of delivery of the link. Protect not responsible for the inoperability of the training link if the cause is due to the subscriber's hardware, software or network connections.
The subscriber is free to share the link within or outside their organisation. However, the Subscriber is responsible for the distribution of the link and undertakes to pay for the training provided through the link, at the price indicated in the subscription or otherwise. Protect shall not be liable if the Subscriber distributes the link to third parties, but the Subscriber shall bear the consequences and costs of such distribution.
There is no limit on the number of trainees.
Protect has exclusive rights to all content of the online training courses, unless otherwise stated. Any copying, storage, distribution, publication or other use of the material outside the course is prohibited in accordance with copyright law. The client is responsible for ensuring that its staff or any other person under its control does not breach these conditions. Protect shall be entitled to claim damages in the event of a breach of these conditions. Protect reserves the right to deny access to the training to the subscriber or his users in the event of a material breach of these conditions.
Protect accepts no responsibility for incorrect information provided on the registration form.
Billing and payment terms
Approved training is a billing basis and cannot be cancelled. Approved training means passing an exam and receiving a certificate.
An invoice will be sent after the expiry of the link, according to the number of approved courses completed. The invoice will be sent as specified in the order. The subscriber is responsible for the accuracy of the invoicing information provided.
The payment term is normally 14 days. Late payments are subject to interest on arrears in accordance with the Interest Act.
When paying an invoice, you must always use the reference on the invoice.
The prices are subject to VAT at the current rate.
Comments on invoices must be made within 7 days of the invoice date
Protect reserves the right to charge a reasonable billing surcharge for any paper invoices.
Discount code
Any discount code must be entered in the appropriate field on the order form when ordering the training. The discount code is only valid for the original order. The validity of the discount code will be indicated when it is issued to the subscriber.
The company-specific discount code must not be given to a third party. Protect reserves the right to modify or withdraw discount codes if misuse is detected.
Marketing communications
Protect may send subscribers relationship-based newsletters and service communications without a separate marketing consent. The subscriber has the right to opt-out of these communications at any time.
We send email marketing to subscribers based on their explicit consent. Consent is always clearly and individually requested and can be withdrawn at any time. Refusal to receive marketing communications does not affect the management of the customer relationship or the use of the service.
Personal data is processed in accordance with the applicable data protection legislation. The data protection practices are described in Protect's Privacy Policy.
Applicable law and dispute resolution
Finnish law applies to these terms and conditions. Any disagreements will be resolved primarily by negotiation in a spirit of good cooperation and mutual trust.
If no agreement is reached within one month of the date of the disagreement, disputes arising from the agreement shall be finally settled by arbitration in Helsinki in accordance with the Rules of Expedited Arbitration of the Arbitration Board of the Central Chamber of Commerce. Protect reserves the right, together with the Contracting Entity, to agree on the settlement of the dispute before the General Court.